I had a lovely stay overall at Kpm Hotel & Residences, with its modern and clean rooms providing a comfortable retreat. The staff were friendly and attentive, making my experience even better. However, the daily housekeeping could've been a bit more thorough, which slightly affected my overall impression.
Rooms
8.0
My room was spacious and modern, featuring great bathroom amenities. The bed was comfortable, but the feather pillows weren't ideal for me due to allergies.
Service
8.5
The staff were incredibly friendly and helpful, always there to assist. However, I did notice a few issues during housekeeping that could be improved.
Location
8.0
The hotel's location was quiet yet convenient, allowing me to easily explore Berlin, especially with Tiergarten just a short walk away.
Dining
9.0
I really enjoyed the breakfast options, with a wide variety of high-quality food. The onsite restaurant, Dong-A, had amazing Korean dishes that I highly recommend.
Facilities
8.0
The availability of complimentary drinks in the minibar was a nice touch, and I appreciated the clean and spacious common areas.
Charlotte
United Kingdom,
February
2025
5.4/10
My stay at Kpm Hotel & Residences was mostly fantastic. The friendly and attentive staff made me feel welcome right from the start, and I particularly enjoyed the high-quality breakfast. While my room was modern and clean, the early morning sunlight streaming in was a bit disruptive. Overall, I had a wonderful experience that left me wanting to return.
Rooms
9.0
The Superior room was super beautiful, very comfortable, and featured a great little office space. I loved the modern decor and was impressed with the overall cleanliness.
Service
10.0
The staff was incredibly kind and helpful, going above and beyond to assist me with the hotel's technology and my queries about the city. I felt truly taken care of throughout my stay.
Location
8.0
The hotel's location was decent, about a 500-meter walk to the nearest S-Bahn station, which made getting around the city easy despite not being in a tourist-heavy area.
Dining
9.0
The breakfast was superb, offering a great variety of high-quality food (definitely one of the best I've had in Berlin!). The onsite restaurant Dong-A also had delicious options, though it was on the pricier side.
Facilities
9.0
I appreciated the range of facilities available, including the gym and rooftop, which were pleasant spots to relax. The complimentary minibar and attention to cleanliness throughout the hotel were also highlights.
Naomi
United Kingdom,
January
2025
5.8/10
My stay at Kpm Hotel & Residences was quite enjoyable overall, though there were a couple of hiccups. The room was spacious and modern, with a comfortable bed that made for restful nights. I loved the high-quality breakfast spread and the really good restaurant food at Dong-A. However, I did experience a false fire alarm during my stay, which was quite unsettling and needs improvement in communication during emergencies.
Rooms
9.0
The room was spacious, clean, and well-designed, featuring modern decor and heated bathroom floors. I especially appreciated the adjustable lighting throughout.
Service
8.0
The staff were friendly and attentive, contributing to a warm atmosphere. However, the handling of the emergency fire alarm could have been better.
Location
9.0
The hotel’s location was ideal for me, just a short walk to the S-Bahn station and Tiergarten park, making it easy to explore the city.
Dining
10.0
The breakfast buffet was excellent, offering a wide variety of high-quality food. Dinner at the restaurant was equally commendable, with delicious dishes that I'd gladly recommend.
Facilities
9.0
I enjoyed the additional amenities like the rooftop terrace and free laundry facilities, which added convenience to my visit.
Scarlett
United Kingdom,
December
2024
6.0/10
I had a pleasant stay at Kpm Hotel & Residences, but it wasn’t without some frustrations. The modern decor of my room was a highlight, and the attentive staff made an effort to provide a warm atmosphere. However, I did encounter some issues with housekeeping and the eventful check-in process, which detracted from my overall experience.
Rooms
7.0
My room was spacious and equipped with nice little touches, though I did notice some wear and tear. The bed was incredibly comfortable, which helped me enjoy restful nights.
Service
6.5
The staff were genuinely friendly and helpful, but I experienced some inconsistency in service during my stay, especially during peak times. It felt at times like they were a bit understaffed in the evening.
Location
7.0
The hotel's location was surprisingly quiet despite being in the heart of the city, but it wasn’t very close to popular tourist spots, which was a slight letdown.
Dining
8.0
I enjoyed a meal at the onsite restaurant, which offered a great variety of food. However, I felt that the options could have been more inclusive for different dietary preferences.
Facilities
7.5
The hotel amenities were good, with thoughtful features like a complimentary minibar stocked daily, which added a nice touch to my stay.
Juliet
United Kingdom,
December
2024
6.4/10
My stay at Kpm Hotel & Residences was really good. the friendly and attentive staff made me feel welcomed right away. The modern and clean room provided a great atmosphere for relaxation, though I did notice some minor repairs needed in the bathroom. Overall, it was a lovely experience.
Rooms
9.0
The Superior room I stayed in was spacious and beautifully designed. I appreciated the control panel that allowed me to adjust the lighting to my preference. The comfort of the bed was perfect, leading to restful nights.
Service
10.0
Staff went above and beyond to enhance my stay. they even acknowledged my special circumstances and made efforts to ensure my experience was nice. The check-in and check-out process was smooth and hassle-free.
Location
8.0
While the hotel is a bit far from central tourist attractions, it’s only a 5-minute walk to Tiergarten S-Bahn station, making it easy to get around the city. Plus, the quiet neighborhood offered a peaceful escape from the bustle of Berlin.
Dining
9.0
The breakfast was high-quality and offered a variety of delicious options. I also had the pleasure of dining at the onsite restaurant, Dong-A, where the food was really good and well worth the price.
Facilities
9.0
The hotel offered great amenities like complimentary bicycles for exploring the city. I found the free laundry facilities especially convenient during my week-long stay.